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KMID : 0904520180490010117
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Health and Medical Sociology
2018 Volume.49 No. 1 p.117 ~ p.137
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The Effect of Nursing Unit Manager’s Servant Leadership on Nurses’ Job Satisfaction, Organizational Commitment, and Turnover Intention
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Jeon Eun-Young
Park Young-Rye
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Abstract
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The purpose of this study was to investigate the effects of nursing unit managers' servant leadership perceived by nurses on their job satisfaction, organizational commitment, and turnover intention. Data were collected with a structured questionnaire that was distributed to 228 nurses. Using the IBM SPSS Statistics program, the collected data were analyzed in descriptive statistics, independent t-test, one-way ANOVA, Pearson's correlation coefficient, and stepwise multiple regression analysis. The nurses scored 3.67(0.55) on nursing unit managers' servant leadership as they perceived, 3.00(0.62) on their job satisfaction, 3.08(0.50) on their organizational commitment, and 3.76(0.65) on their turnover intention. The influencing factors on job satisfaction were servant leadership(β=.370), total working periods(β=.181) and position(β=.176). The influencing factor on organizational commitment was supports for servant leadership(β=.402), age(β=.349), total working periods(β=.237), working periods with unit manager(β=.204). The influencing factor on turnover intention was servant leadership(β=-.270), religion(β=.201), position(β=-.259). In conclusion, servant leadership of the nursing unit manager is a major variable affecting job satisfaction, organizational commitment, and turnover intention of nurses. Based on the findings, there is need to develop a program to cultivate and enhance the capabilities of nursing managers and test its effects.
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KEYWORD
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Nurse, Servant leadership, Organizational commitment, Job satisfaction, Turnover intention
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